This English version is a translation. In case of discrepancy, the French version prevails.

Terms and conditions of sale

1. Purpose

These terms govern the use of the website paulledron.com and the sales made through it between PAUL LEDRON DESIGN SARLU (“the studio”) and any person placing an order (“the customer”). They are supplemented by the Shipping Policy, the Returns and Refunds Policy and the Privacy Policy, which form an integral part of them.

Placing an order implies unreserved acceptance of these documents in the version in force on the day of the order.

2. The seller

PAUL LEDRON DESIGN SARLU, a single-member limited liability company with a share capital of 1,000,000 FCFA, registered with the RCCM under number CI-ABJ-03-2024-B13-03687, with its registered office in Abidjan, Cocody, Côte d’Ivoire. Contact: hello@paulledron.com. Full details are given in the Legal Notice.

3. The pieces

The studio offers unique pieces, limited editions, open editions and bespoke pieces. The essential characteristics of each piece (materials, finishes, dimensions, production time) are set out on its product page.

The pieces are handmade in Côte d’Ivoire. Slight variations in colour, grain, texture or finish may exist between the piece delivered and the photographs on the site. These variations are part of the character of each object and are not a defect.

4. Prices

Prices are given in CFA francs (XOF). For destinations eligible for online orders, they include door-to-door international delivery and the applicable customs duties and import taxes (DDP delivery), under the conditions of the Shipping Policy.

Any amounts shown in another currency are indicative. Payment is charged in CFA francs; any conversion or exchange fees charged by the customer’s bank are borne by the customer.

Some pieces are offered at “price on request”. Their price and terms of sale are sent in writing on request, for the period of validity stated.

The studio may change its prices at any time. The applicable price is the one displayed or agreed when the order is confirmed.

5. Orders

The customer selects one or more pieces, enters their delivery and billing details, checks the order summary, then confirms the order by paying. A confirmation email summarising the order is sent to them.

The sale is concluded when the studio confirms the payment. The studio reserves the right to refuse or cancel an order in the event of an obvious pricing error, the piece being unavailable, a destination not served or a previous dispute with the customer. Any amount paid is then refunded in full.

Orders for bespoke pieces, “price on request” pieces and orders to destinations not eligible for online ordering are subject to a prior written agreement specifying the piece, its price, the lead times and the payment terms.

6. Payment

Online payment is made through the secure Paystack platform, by bank card or any other method offered at checkout. The studio never has access to the customer’s bank details.

Unless otherwise agreed in writing, the payment terms are as follows:

• unique pieces and open editions: full payment when ordering;
• limited editions: a 50% deposit to start production, with the balance paid before shipping;
• bespoke pieces and special orders: as agreed in writing.

No piece is shipped before the price has been paid in full.

7. Production and delivery

Production times and delivery terms are given on each product page and in the Shipping Policy. These times are indicative; the customer is informed of any significant delay.

8. Transfer of ownership and risk

Ownership of the piece passes to the customer once the price has been paid in full.

The risk of loss or damage passes to the customer when they, or a third party they designate other than the carrier, take physical possession of the piece. Until delivery, transport is at the studio’s risk.

9. Withdrawal, cancellation and returns

The right of withdrawal, where the law applicable to the customer provides for it, and the cancellation terms for each type of piece are set out in the Returns and Refunds Policy.

10. Warranties

The pieces carry a 12-month commercial warranty from delivery against structural and manufacturing defects, under the conditions of the Returns and Refunds Policy. This warranty is in addition to, and does not limit, the statutory warranties the customer may benefit from under the applicable law.

11. Intellectual property

The design of the pieces and all the content of the site (texts, photographs, images, drawings, descriptions) are the exclusive property of Paul Ledron Design. Any reproduction, representation or use, in whole or in part, without prior written permission is prohibited.

Acquiring a piece does not transfer any of the intellectual property rights attached to it. Any copy, imitation or reproduction of a piece is prohibited.

The customer is free to photograph the piece they have acquired and to share these images, including on social media, for non-commercial purposes. Crediting the studio is appreciated. Any commercial or advertising use of these images requires the studio’s prior consent.

12. Liability

The studio cannot be held liable for indirect damage resulting from the use of the site, nor for failing to perform its obligations because of force majeure or an event beyond its control, in particular in relation to transport or customs formalities.

Nothing in these terms limits the studio’s liability where the applicable law prohibits it.

13. Personal data

Data provided when ordering is processed in accordance with the Privacy Policy.

14. Governing law and disputes

These terms are governed by Ivorian law. In the event of a difficulty, the customer is invited to contact the studio at hello@paulledron.com to look for an amicable solution.

Failing an amicable agreement, any dispute falls under the jurisdiction of the competent courts of Abidjan.

The choice of Ivorian law does not deprive a consumer customer of the protection given by the mandatory provisions of the law of their country of residence, nor of the possibility of bringing a case before the courts of that country where that law provides for it.

15. Changes to these terms

The studio may change these terms at any time. The terms that apply to an order are those in force on the date it is confirmed.